All families must review and sign the parent/student handbook, membership agreement, safety waiver, and required registration forms before a student participates in class. The full comprehensive list of our policies can be found in our parent/student handbook. 

Monthly Tuition
Forza uses a flat monthly tuition model.
Some months have five class weeks and some have four. These differences are built into one consistent monthly price.
Tuition reserves the student’s spot in the program. Tuition is not based on a guaranteed number of classes per month.
Tuition is not discounted, refunded, or prorated for:

• Scheduled holiday closures

• Weather closures

• Missed classes

• Vacations

• Personal conflicts

• Partial attendance

• Choosing not to attend
   

Payment

Tuition is due on the 1st of each month. First month’s tuition and any required registration fees are due before the student’s first official class. Families may choose to keep a payment method on file for automatic monthly billing. If automatic billing is selected, tuition will be charged on the 1st of each month unless membership has been canceled according to the cancellation policy.
 

Families who prefer not to use automatic billing may pay manually each month using an approved payment method. Manual payments are still due by the 1st of each month. If payment is late, Forza will contact the parent or guardian to resolve the balance. Families are expected to keep accounts current in order to maintain their student’s class placement. Repeated late payments may require a different payment arrangement.Returned checks, failed payments, or declined transactions must be resolved as soon as possible. Any bank or processing fees caused by a returned payment may be the responsibility of the family.
 

Families are responsible for keeping their payment information current and notifying Forza of any payment method changes.

Accepted payment methods may include card, ACH/bank transfer, cash, check, or other approved methods.

Refunds are not issued for missed classes, partial months, vacations, scheduled closures, or failure to attend. Any account credits, if offered, are at Forza’s discretion.

Cancellations
Membership cancellations must be submitted before the 15th of the previous month.
Example: To cancel for November, notice must be given before October 15.

No refunds are issued for missed classes, partial months, vacations, or failure to attend.
Class changes are subject to availability and approval.

Closures
Forza plans tp close for MA regular school vacation weeks.
Forza plans to close for major holiday breaks, including:

• Thanksgiving Week

• Christmas/New Year Break

• Other major holidays as announced
   

Christmas/New Year Break will typically begin after the final class week before Christmas and continue until classes resume the week after New Year’s. Holiday closures are built into tuition and are not prorated or refunded.

Weather Closures
Forza may close due to extreme weather, unsafe roads, power outages, emergencies, or safety concerns.
Families will be notified of closures through email.
For extreme weather or emergency closures, Forza will do its best to offer make-up options when possible. 

Make-Up Classes
Students who miss class due to illness may request a scheduled make-up class.
Make-up classe times must be approved in advance and students may not attend a different class without approval.
Make-up classes are not offered for vacations, personal conflicts, optional missed classes, or choosing not to attend.

Illness
Students should stay home if they are sick, contagious, feverish, vomiting, or unable to safely participate.
Illness-related make-up classes may be requested, subject to availability and approval.

Drop-Off & Pick-Up
Students should arrive 5 minutes before class and exit promptly when class ends to allow space for the next class.
Anyone under the age of 13 must have their parent or guardian remain on site during class. 

Students may not leave the building or parking area without a parent, guardian, or approved adult.

Parent Viewing
Parents may observe quietly when space allows.
Parents may not coach, correct, interrupt, or distract students during class.
Siblings must be supervised and may not use equipment or interrupt class.

Student Conduct
Students must:

• Listen to instructors

• Respect training partners

• Use equipment properly

• Follow safety rules

• Train with control

• Speak respectfully

• Avoid bullying, roughhousing, and unsafe behavior

Forza may remove a student from class for unsafe, disruptive, or disrespectful behavior.

Parent Conduct
Parents and guardians must communicate respectfully with instructors, students, and other families.
Forza may discontinue membership if parent behavior is aggressive, threatening, disruptive, or harmful to the program.


Schedule Changes
Class times may change based on enrollment, demand, class size, and age groups. Families will be notified of schedule changes in advance and we will always work with you to find the best time for your availability. 


Required Forms
Before participating, families must complete all required forms, which include:

• Parent/student handbook

• Membership agreement

• Safety waiver and release of liability

• Medical/emergency contact form

• Photo/video permission form

• Payment agreement

• Code of conduct acknowledgment

• Other required forms as needed